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114+ Latest News Stories
November 1, 2022
The Connected Cloud -- November 2022
The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources November 2022 Custom Lockdown & Emergency Mass Notification A new feature, added from your feedback, expands the powerful Connect ONE® Lockdown Options! New options added to Task Rules allow for creating custom lockdown actions and/or general emergency notification options to be configured without requiring a complete system lockdown. Task Rules offer many options for system control and interaction in a single-click and are now even more powerful with the addition of an action to log an event and show the rule for activation in the lockdown options window. &...
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October 6, 2022
The Connected Cloud -- October 2022
The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources October 2022 Event Rule Options Expanded to Include Additional Conditions Present A new feature expanding the powerful Connect ONE® Event Rules! Event Rules offer many options for notifications and system interaction; and are now even more powerful with the addition of a conditional qualification which must be present in order for the rule to activate. This feature is in addition to the schedule qualification which allows for the rule to only be active during or outside of certain hours. Now the rule can be further qualified with a ...
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September 1, 2022
The Connected Cloud -- September 2022
The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources September 2022 National Weather Service Monitoring to Detect, Monitor and Alert of Current Conditions A new feature expanding the weather monitoring add-on to enrich your customers' experience! As hurricane season ramps up and with weather becoming increasingly unpredictable, getting immediate notification of changing or dangerous situations can help customers and their facilities stay safer and better respond to conditions. Connect ONE® now includes National Weather Service alert detection, a new capability that reports directly to the platform for real-time reporting. A dealer request brought this new service to life; ...
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August 2, 2022
The Connected Cloud -- August 2022
The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources August 2022 Asset Management Improvements Usability improvements enhance your customers' experience! Asset management has seen a steady adoption from customers since it has been included in the PRO service level. We've received several suggestions on improving the usability and thus we've expanded the features available. Those include the ability to store an in-service date, value amount and replacement cost. These new fields can be updated individually or imported via csv, and may be included in a report for print or export to excel for further analysis such as year-end ...
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July 1, 2022
The Connected Cloud -- July 2022
The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources July 2022 NEW: Mobile Navigation Footer Plus More Usability improvements enhance your customers' experience! Mobile Footer Navigation: A new footer navigation section has been added to the mobile app to improve the usability for quick access to the most commonly used functions of the application. It greatly enhances the ease of use and is available in both light and dark modes. Light ModeDark Mode Temporary Schedule Improvement: When viewing schedules in a list, if a temporary date is set on the schedule the status will reflect whether or not ...
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May 3, 2022
The Connected Cloud -- May 2022
The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources May 2022 Updated Service Levels & Pricing More Value and More Potential for Greater RMR! We've updated our service levels, diagram below, to include more value for your customers. Please refer to the updated Connect ONE Price Guide available from the Home tab of the Dealer Site for complete details, you may also refer to the Dealer tab to check your current Dealer price level. The updated service levels and pricing will go into effect on May 15, 2022, there will be no change of pricing to any existing account activated prior ...
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April 8, 2022
The Connected Cloud -- April 2022
The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources April 2022 Did You Know? According to a recent report from Grandview Research, demand for fire protection systems will increase steadily from 2022 to 2030 Expand Your Commercial Fire Alarm Business Along with the fire alarm modes of the Bosch and DMP combination control panels, you may now also connect other commercial fire panels for full-data monitoring within Connect ONE. Offer a single dashboard for security and fire alarm events and provide integration with mass notification systems as well as instant notification of events via email, text message, and/or app ...
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March 8, 2022
The Connected Cloud -- March 2022
The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources March 2022 Connect ONE: Your Customers' Productivity App ("Application") Our focus is to help your customers do more quicker and easier! Connect ONE is more than just a Security App, we continually enhance the usability so that it retains the objective to be a full-service productivity application. See the topic below in this newsletter for the latest enhancements. Many organizations are experiencing staff shortages and increased turnover - your clients need tools to easily add and remove an employee no matter how complex the system permissions may be or ...
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February 1, 2022
The Connected Cloud -- February 2022
The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources February 2022 Information At Your Fingertips! When considering a cloud management service, remember to ask, what tools will I have to assist my customer remotely over the phone when they need help? Connect ONE offers the most troubleshooting information available. All information from the onsite control panels as well as the complete audit trail within Connect ONE is available to your support personnel in an instant, there's no special programming software or time waiting to connect to control panels to see exactly what's going on at the facility. Connect ...
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January 8, 2022
The Connected Cloud -- January 2022
The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources January 2022 Commercial Fire Alarm Monitoring Along with the fire alarm modes of the Bosch and DMP combination control panels you may now also connect other commercial fire panels for full-data monitoring within Connect ONE. A single dashboard for security and fire alarm events and provide integration with mass notification systems as well as instant notification of events via email, text message, and/or app push. Connect the fire alarm printer output to the RS-232 port on our Network Gateway for full-data event capture. Currently supported on Edwards, Firelite, & ...
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December 8, 2021
The Connected Cloud -- December 2021
The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources December 2021 The Connect ONE User Application Gets a Fresh New Look The browser version and mobile apps both benefit from the updated look and feel, but don't worry - we've ensured the same functionality and general layout of actionable buttons for a consistent experience without re-training necessary. The updated look should bring about an improved sense of intuitiveness and ease of use, especially in the mobile apps. User Information We've also improved dark mode support for an improved experience in dark mode as well. User Edit (Dark Mode) ...
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November 5, 2021
The Connected Cloud -- November 2021
The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources November 2021 It's Simple - Provide More and Get More - Now More Important than Ever! Supplies are low, skilled technicians are harder to come by, and margins are dwindling, it's now more important than ever to get the most you can from every customer. With Connect ONE you can get more while also providing more! Provide additional services to every customer, new or existing, and maximize your profits. Connect ONE allows you to offer expanded services such as GeoView System Mapping, Safe Passage User Authorizations, Asset Management, and ...
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